Questions about a roof in Newport News, answered
Short answers to what homeowners in Newport News ask most often. Each answer points to the page that covers it in more detail.
- Roof repair and full replacement
- Hurricane, nor'easter and storm damage
- Hampton Roads cities and the peninsula
Get a fast quote
Fastest: call (833) 751-2102. Or send this and we call you back.
Storms and leaks
What do I do when water comes through the ceiling?
Put a container under the wettest spot, switch off the light and appliances in the wet area at the switch and call (833) 751-2102.
Does a storm report prove roof damage?
No. An inspection on the roof is the test.
Licences and permits
How do I check a roofer's Virginia licence?
Ask for the number in writing and check it on the DPOR record, including the roofing specialty.
Who handles a roof permit?
The office that governs the address. The roofer confirms it before the work starts.
Claims
Who takes a complaint about a claim?
The insurer first, then the Virginia Bureau of Insurance.
What should I photograph?
The damage from the ground, with the date visible, before anything is moved or covered.
Question not answered here?
Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.